If you wish to return a product to Flair Boutique UK for a refund or exchange you have 14 days from the date of purchase. If you return a garment after 14 days a credit note can be issued if the return is received within 28 days of purchase.
All products returned to Flair Boutique UK must be received in the same condition with the same packaging and with any labels attached. Any footwear must be returned in the original packaging. Please note, until we receive your return, the item(s) and their condition remain your responsibility.
Please note: Sale items are non-refundable.*
(*This does not affect your statutory rights).
Flair Boutique UK Returns Process
Please email email@example.com with the subject ‘Return’ to inform us you are returning a product and the reason for the return.
Complete the Flair Boutique UK returns form stating the reason for your return and enclose in package.
Flair Boutique UK recommends you return your item(s) in the packaging you received them so that we receive the return in pristine condition.
Choose your returns method. Flair Boutique UK recommends you use trackable service such as Recorded or Special Delivery. Please ensure you retain your proof of postage.
Flair Boutique UK, 42 Firs Road, Sale. Manchester. M33 5EJ.
Please note: Returns can take up to 20 working days to be processed by Flair Boutique UK and may take up to 24 days to appear on your bank statement. Your refund will be credited back via the original method of payment.
Flair Boutique UK Exchange Process
If you wish to swap the product for a different size or colour, please email firstname.lastname@example.org with the subject ‘Exchange’. We will confirm via email whether your preferred selection is available.
Package your parcel as with a Flair Boutique UK return and await our confirmation email. If the product is returned in its original condition, we will send your replacement item.